A casino with no complaints does not certainly mean it is honest. It takes some time for a new casino to scam a person because a big win might not happen very quickly. The same applies for old respectable casinos. All of them might have a complaint or two although they are actually 100% honest and abide the ethical principles.

All the online casinos available have some kind of a licence. In other words they are regulated by one of the countries governments of the world. In order for it to operate in a certain area, the country must allow online gambling. Licences can be handed out by a country or by a jurisdiction. The country (UK, Estonia, Belgium) does it in order to collect taxes from its citizens who gamble and a jurisdiction (Gibraltar, Malta, Curaçao) simply makes it possible for a casino to operate globally.

If you are being abused by a casino who is not willing to pay out your winnings then the only thing to do is to turn to the regulator who was the initial issuer of the licence. This is the part when the importance of the country/jurisdiction that granted the licence comes to play. A respectable regulator will usually hear out both parts and if the player was right the force the operator to him out. It can even end up with the casino losing it licence.

There are some regulators who don`t even have a contact address or form for you to be able to contact them. For example Panama, Anjouan, Costa Rica, and Seychelles are good examples of a untrustworthy regulator. If this is the case with your casino who is not willing to pay you out then you have basically lost the fight.

You might have a fighting chance of justice with casinos regulated by Curaçao or Gibraltar but it is never 100% guaranteed.

When it comes to casinos with a licence from Malta, Isle of Man or Alderney you are in a pretty good position because these regulators stand by their words and in case you are right they will get your money to you.

Not many people consider the casinos revenue as a sign of trust but we do. Why? Well consider a casino with a revenue which is less than a possible jackpot in an average NETENT slot game. Will they have the funds to pay you out in case of a win? Probably not.

If you manage to win big in a dewapoker it will hugely disrupt their cash flow and the desire not to be honest about it will be great. The worst case of course is when they have less money on their bank account that you won. Then they will be bankrupt and you have no chance in getting your winnings.